If you’re like most elevator owners, your service maintenance agreement was written by your elevator vendor who dictated the terms of the service you pay for. Maybe you were able to negotiate a few favorable terms to obtain more customized…
By Sierra Stonich If you are a property owner or manager whose portfolio includes properties with elevators and/or escalators, you have most likely experienced some level of frustration with your maintenance, repairs, invoices, or your contract, and if you…
By Diane Rawson It has happened to the best property managers: You forgot or didn’t know that an elevator maintenance contract term was ending and didn’t send a timely cancellation notice. Most elevator maintenance contracts are long-term…
Sierra Stonich Perhaps you’ve recently received an Elevator Modernization (MOD) proposal from your service vendor. Possibly your equipment is having frequent breakdowns or has been shut down, and the parts to repair are obsolete, or soon will be. Or maybe,…
Many savvy elevator owners and managers make a practice of negotiating their elevator contracts to secure the best pricing and service. If you are new to negotiating elevator maintenance contracts terms, have no fear! Here are AuditMate’s Top 5 Negotiation…
Sierra Stonich At the outset of my facilities maintenance career, my elevator vendor was my favorite vendor. From the technician, to the sales representative, to the superintendent and the office staff – dealing with my vendor was fun, and they…
Seeking Value in Your Elevator Maintenance Contract Created by Diane Rawson Many people assume that all elevator service is the same and that selecting the lowest price is the obvious way to go. Nothing could be further from the truth. …
Code Authority Inspections Unfortunately, every jurisdiction handles elevator inspections and elevator inspection reports differently. As a result, this is an area that can cause a lot of confusion for elevator owners about how to make sure they are in compliance…
Elevator service contracts are confusing, it’s them, not you. Did you know, customers are only receiving an average of 50% of the elevator services they are paying for? This is largely due to the confusing, vague elevator service contracts and…
Elevator service contracts are built to be confusing, but not AuditMate’s SAFE service agreements. Elevator industry contracts are designed to protect the vendor and are riddled with vague, squishy language with respect to maintenance frequency, work hours, response times, and…
