The Old School

The Old School

Man, I’ll tell you that the old school ways were great but were they better? NO WAY, NO HOW! I am an old-school guy. Ask anyone who knows me. I Wash my truck in the driveway Saturday mornings; I read…

 CHOOSING THE RIGHT COMPANY FOR THE JOB

CHOOSING THE RIGHT COMPANY FOR THE JOB

CHOOSING THE RIGHT COMPANY FOR THE JOB What is the best way to evaluate a potential elevator/escalator service provider? Do you consider size, route density in your area, quality and expertise of the technicians, and responsiveness to callbacks? All these…

 Communication is a big deal

Communication is a big deal

Communication is a big deal Many years ago, when I went from the field to the office I worked as an account manager for a couple of years. My boss at the time said something that stuck with me my…

 The “MAINTENANCE VISIT”

The “MAINTENANCE VISIT”

When I was in the field every service mechanic carried a toolbox, tool bag, etc with them, wherever they went. Later in my career when I was managing more than 50 technicians, I would take a couple of days per…