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The New Tenant Experience: Blending Digital And Physical Service
Finding the right mix of services for tenants can be hard. Industry experts talk about how tech improves tenant experiences. This article will show you how to blend digital and physical services for tenants. Understanding the New Tenant Experience The way we work has changed dramatically since 2020, and there is no going back. Gone […]
Building Service Disruptions: Turning Angry Tenants Into Advocates
Building service disruptions upset tenants. Tenants in Better Housing Foundation buildings want better conditions. This article shows how to turn unhappy tenants into supporters by fixing the problem and talking clearly. Understanding Tenant Frustrations During Service Disruptions Service disruptions stir up tenant anger, often due to discomfort or inconvenience. They feel upset when problems drag […]
Building Bulletproof Budgets For High-Rise Facilities
Keeping a high-rise building’s budget in check is hard. Many costs can sneak up on you. This article will show ways to make your budget strong and ready for anything. Let’s get started! Key Takeaways Know your budget parts: Understand fixed costs, variable costs, and capital expenses in high-rise facilities to avoid surprises. Plan for […]
Eliminating Budget Surprises In Facility Management
Managing a building’s budget can be full of surprises. Many facility managers face unexpected costs that throw off their plans. Research shows that good budget planning can cut costs by 20%. This article will show how you can avoid these surprises and save money. Keep reading for useful tips! Key Takeaways Regular budget planning can […]
First 90 Days: Setting New Tenant Relationships Up For Success
Many building owners face challenges in the new tenant onboarding process. One key fact is that the first 90 days set the tone for a long-term tenant relationship. This article will show steps to make these first days successful, focusing on tenant satisfaction programs and effective communication strategies. Key Takeaways The first 90 days are […]
When Tenants Stop Renewing: The True Cost Of Service Disruptions
Many building owners face a significant challenge when tenants choose not to renew their leases, primarily due to service disruptions. This article outlines strategies to decrease tenant turnover and enhance their satisfaction. Continue reading to discover effective methods. Key Takeaways Service disruptions, such as malfunctioning elevators, majorly disturb tenants—45% cite these issues as a primary […]
Navigating Safety Enhancements In Elevators Through Effective Contract Management
Elevator safety issues keep many building owners awake at night. Recent data shows that poor maintenance causes 80% of elevator accidents in the US. This guide shows you how to manage elevator contracts and safety checks the right way. You’ll learn simple steps to keep your elevators safe and your contracts clear. Understanding Elevator Safety […]
Noise Reduction Technologies In Elevators: Enhancing Ride Comfort
Elevator noise can make your ride uncomfortable. Noise in elevators comes from things like mechanical parts moving and friction. This article will show you how new technologies are making elevators quieter. Read on to learn about the latest ways to reduce elevator noise and improve your ride. Understanding Elevator Noise Issues Elevator noise can be […]
Maximizing Savings: Elevator Maintenance Contracts And Contract Management Guide
Managing elevator maintenance contracts can be a headache for building owners. Did you know that these contracts often last 7 to 25 years? This guide will help you save money and avoid costly mistakes with your elevator upkeep. Read on to learn smart tips for elevator contract management. Understanding Elevator Maintenance Contracts Elevator maintenance contracts […]
Elevator Maintenance And Building Value: How Proper Care Increases Property Worth
Are you worried about your building’s value dropping? Old elevators can make your property less appealing. Regular elevator care can boost your building’s worth by up to 5%. This blog will show you how to keep your elevators in top shape. Ready to lift your property’s value? The Importance of Elevator Maintenance for Property Value […]
Maximizing Tenant Satisfaction through Smart Elevator Management in Commercial Buildings
In the fast-paced world of commercial real estate (CRE), property managers are always looking for innovative ways to enhance tenant satisfaction and streamline building operations. One of the most overlooked yet critical components of tenant experience is elevator management. Elevators are the lifeline of multi-story buildings, and smart elevator management is becoming a top priority […]
Seasonal Elevator Maintenance: Preparing For Extreme Weather Conditions
Elevators need special care when bad weather hits. Building owners and managers must get ready for storms, snow, and ice. This keeps elevators safe and working well. Schindler Elevator Corporation gives tips on how to do this. They say to check machine rooms for leaks and close vents to keep water out. Before a storm, […]
Emerging Technologies For Enhanced Elevator Emergency Response
Elevator breakdowns can be scary and inconvenient. Modern technology offers real-time monitoring to spot problems early. This article will show you how new tech improves elevator safety during emergencies. Key Technologies in Elevator Emergency Response Emerging tech can vastly improve elevator safety during emergencies. Let’s explore the innovations shaping modern elevator response systems…. Sensor Integration […]
Choosing The Right Elevator Maintenance Plan: Customizing For Your Building’s Needs
Elevator malfunctions can cause significant disruptions. Regular maintenance is crucial for optimal elevator performance. This article provides guidance on selecting the most suitable maintenance plan for your building. Understanding Your Building’s Elevator Needs Identifying your building’s specific elevator requirements is critical. Consider factors such as usage frequency and building type. Building type and usage Different […]
Leveraging Predictive Maintenance In Elevator Contracts With SaaS Tools
Leveraging Predictive Maintenance In Elevator Contracts With SaaS Tools If you are dealing with frequent elevator breakdowns you’re not alone. Many building owners and executives have faced this as well and found that predictive maintenance has been a game-changer. This article will show you how using SaaS tools can help prevent these issues, saving you […]
Remote Monitoring Of Elevators: Benefits And Implementation
The efficient operation of elevators is crucial to the functionality of modern buildings. However, these essential systems are susceptible to malfunctions, which can result in inconvenient delays for users. This article examines how remote monitoring technology enhances the maintenance and safety of elevator systems, facilitating more rapid repairs and ensuring optimal performance. The Basics of […]
Top 10 Common Elevator Issues And How To Prevent Them
Your elevator is stuck again. Elevators make life easier in tall buildings. This article will show how to fix common elevator problems. Keep reading to learn more. Top 10 Elevator Problems Elevators often face issues that can frustrate users and challenge building owners. From unresponsive buttons to alarming noises, these top problems highlight the need […]
Adaptive Elevators: Using AI To Predict And Respond To Building Usage Patterns
Are you looking for ways to cut down on your building’s energy costs? Elevators use about 10% of a building’s electricity. This article will show how elevators with counterweights can save and manage that power better. The Concept of Lift Energy Storage Technology Lift energy storage technology turns elevators into power savers. It uses the […]
Elevators As Energy Storage Systems: Utilizing Counterweights For Building Power Management
Are you looking for ways to cut down on your building’s energy costs? Elevators use about 10% of a building’s electricity. This article will show how elevators with counterweights can save and manage that power better. The Concept of Lift Energy Storage Technology Lift energy storage technology turns elevators into power savers. It uses the […]
Ultimate Guide To Elevator Maintenance Contracts And Contract Management
Dealing with elevator issues can be extremely frustrating. One key fact is that well-managed Elevator Maintenance Contracts and Elevator Contract Management can make a huge difference. This article will guide you through everything you need to know to keep your elevators running smoothly. Get ready for insights that will change the way you manage your […]
Elevators As Energy Storage Systems: Utilizing Counterweights For Building Power Management
Buildings use a lot of electricity. Elevators alone can take up to 10% of that power. This blog post talks about how we can use elevators as energy storage systems, helping to manage a building’s power better. Utilizing Elevators for Energy Storage Elevators can now store energy, thanks to cool tech. This means buildings can […]
Adaptive Elevators: Using AI To Predict And Respond To Building Usage Patterns
Waiting for elevators can be frustrating, especially during rush hours. Here’s an interesting fact: Adaptive elevators use AI to predict and respond to how buildings are used. This article will show you how this technology makes elevator rides faster and more efficient. Keep reading to discover smarter ways to move! Importance of using AI in […]
The Role Of Elevator Maintenance In Tenant Retention And Satisfaction
Are you noticing more complaints from tenants about the elevator in your building? Regular maintenance is key for smooth and safe elevator operations. Our article will guide you on how elevators maintained well can keep your tenants happy and stay longer. Keep reading to discover why this matters. The Importance of Elevator Maintenance Contracts Elevator […]
Elevator Energy Efficiency: Tips For Reducing Energy Consumption
Having trouble with high energy bills in your building? Elevators can account for up to 45% of total energy use. This article offers practical tips to cut down on elevator energy waste, boosting efficiency and savings. Understanding Elevator Energy Consumption Elevators consume a substantial amount of power in buildings. Knowing how much they use helps […]
Emergency Response: What To Do When An Elevator Malfunctions
Emergency Response: What To Do When An Elevator Malfunctions You’re stuck in an elevator, and panic starts to set in. According to the Department of Public Safety, there are clear steps to take in such situations. This article will guide you through what to do if an elevator malfunctions—before, during, and after—to ensure your safety. […]
The Role Of Elevator Maintenance In Tenant Retention And Satisfaction
The Role Of Elevator Maintenance In Tenant Retention And Satisfaction We all know that keeping elevators in top shape is crucial for the happiness and safety of tenants. Elevator maintenance helps avoid large repair costs, ensures elevators work smoothly, and meets safety laws. Choosing the right elevator can even make a building more valuable by […]
Choosing The Right Elevator Maintenance Plan: Customizing For Your Building’s Needs
Finding the right elevator maintenance plan can feel overwhelming. Many building owners face this challenge. Our article shares key insights on customizing your maintenance plan to fit your building’s needs perfectly. Read on for smart tips and solutions. The Importance of Choosing the Right Elevator Maintenance Plan Picking the right plan for your elevator keeps […]
Retrofitting Elevators With Modern Safety Features: Best Practices And Benefits
Retrofitting elevators with modern safety features is not just an upgrade; it’s a necessity. Older elevators often lack the cutting-edge technologies that make today’s buildings safer and more efficient. With every trip up or down, tenants and visitors trust their well-being to these mechanical workhorses. Recognizing this, retrofitting offers an opportunity to enhance elevator reliability, […]
Innovations In Elevator Safety: Advanced Sensors And Their Impact
Improved elevator safety is crucial in modern buildings and facilities. Many people often overlook the complexity involved in ensuring safe and efficient vertical transportation. But with recent advancements, elevators are safer than ever—thanks to cutting-edge sensor technology that continuously monitors performance in real-time, preventing accidents before they happen. Drawing from extensive experience with building management […]
Emergency Response: What To Do When An Elevator Malfunctions
Elevator malfunctions can happen at any time. It is important to know what to do in these situations. If an elevator stops, press the emergency call button right away. This alerts dispatchers, who will send help quickly. On campuses, you should report the issue to the Department of Public Safety or use an emergency call […]
The Future Of Elevator Safety Compliance In Contract Management
Keeping elevators safe is a big deal for building owners and facility executives. You want to make sure everyone who rides an elevator in your building gets where they’re going without any problems. Sometimes though, making sure everything stays up-to-date with safety inspections and new technology can be challenging. Did you know? Elevators need to […]
Understanding The Costs: A Financial Analysis of Elevator Maintenance and Upgrades
Keeping elevators running smoothly is a massive priority for building owners. The price tag for regular elevator maintenance can range from $2,000 to a hefty $14,000 per year for each lift. This article breaks it all down, showing you how to cut costs and steer clear of hiccups. The Importance of Elevator Maintenance and Upgrades […]
The Essential Elevator Maintenance Checklist
The Essential Elevator Maintenance Checklist Elevator maintenance is critical for ensuring safety, reliability, and longevity of service in buildings. We’ve seen firsthand the difference that a rigorous and comprehensive maintenance checklist can make. Elevators thrive when they get the TLC they deserve. Keeping them running smoothly is all about giving them regular check-ups and fine-tuning. […]
Strategic Contract Management for Elevator Retrofitting and Modernization
Imagine stepping into a literal structure, its walls telling stories of a time that has long since gone. As you approach the elevator, a flawless mix of the history and present greets you, thanks to a strictly executed retrofitting and modernization process. This transformation did not just happen overnight. This all boils down to smart […]
Elevator Safety Compliance: A Contract Management Perspective
Elevator Safety Compliance: A Contract Management Perspective Imagine you’re the facilities manager at a high-rise office building. You’re responsible for keeping all systems running smoothly, including the elevators that hundreds of people rely on daily. Are you comfortable putting all your trust in the vendor? would you rather know that all the required safety testing […]
Emerging Trends in Elevator Emergency Evacuation Systems
Imagine that one of your customers are trapped in one of your elevators, panicking as the lights flicker and the car jolts between floors. Now imagine having an evacuation system that could get you out of that nightmare scenario quickly and safely. That’s the promise of the latest technologies in elevator emergency systems. As building […]
Elevator Retrofitting: Balancing Modernization with Historical Preservation
Elevator modernization often poses a dilemma: how to update aging equipment while preserving a building’s historical character. This is particularly pertinent in the context of elevator retrofitting. Elevators, often the lifeblood of multi-story buildings, need regular updates to meet contemporary safety, efficiency, and technology standards. However, this modernization must be sensitively balanced with the need […]
Smart Elevators: Revolutionizing Building Transportation
Smart Elevators: Revolutionizing Building Transportation Elevators were just designed to get you from point A to point B? Those days are long gone. The integration of high-tech features like AI and IoT sensors has elevated standard lifts into sophisticated smart elevators that are truly transforming how people travel in modern buildings. But how did this […]
Elevator Technology Trends: What to Expect in 2024
Elevator Technology Trends: What to Expect in 2024 Happy New Year! As we usher in 2024, let’s take an exciting ride into the future of elevator technology. “Smart elevators” with AI and voice recognition are getting smarter. Some models use facial recognition to identify you and take you to your floor without pressing buttons. Biometric […]
The Impact of Preventive Maintenance on Elevator Lifespan and Performance
The Impact of Preventive Maintenance on Elevator Lifespan and Performance Elevators don’t just move people; they symbolize the flow of life in our buildings. Keeping them running smoothly transcends mere maintenance—it’s a commitment to safety and efficiency, a crucial aspect often taken for granted in the daily hustle. The smooth operation of an elevator is […]
Navigating Elevator Maintenance Regulations: A Comprehensive Guide for Building Managers
Navigating Elevator Maintenance Regulations: A Comprehensive Guide for Building Managers Operating elevators involves more than just pushing buttons. As a building manager, you’re responsible for ensuring the elevators in your facilities are properly maintained and kept up to code. With frequently changing regulations, keeping track of compliance can feel like a full-time job in itself. […]
Customer Service Strategies for Elevator Maintenance Providers
Customer Service Strategies for Elevator Maintenance Providers Providing exceptional customer service is crucial in the elevator service industry, but it also comes with unique challenges. With hundreds of moving parts requiring routine maintenance and passengers demanding uptime, keeping everyone satisfied can be an uphill battle. This is where solutions like AuditMate can make all the […]
Case Study: Choosing the Right Company for Your Elevator Maintenance
Case Study: Choosing the Right Company for Your Elevator Maintenance When it comes to managing a building, one aspect that often gets sidelined until a problem rears its head is elevator maintenance. It’s a scenario many of us are familiar with – elevators seem like they’ll always work until suddenly, they don’t. In today’s world, […]
Leveraging AuditMate for Elevator Modernization
Leveraging AuditMate for Elevator Modernization One of the most under-appreciated assets of our modern buildings are elevators. It’s like the internet. No one ever says, ‘Wow that’s so awesome that my internet worked flawlessly today. By the same token no one ever says, “That is so great that we did not get stuck in that […]
How AuditMate’s Elevator Service Contracts Enhance Building Value
How AuditMate’s Elevator Service Contracts Enhance Building Value In the modern urban landscape, elevators are not just a convenience; they are a necessity. They form a critical component of building infrastructure, affecting everything from tenant satisfaction to safety and building valuation. As such, maintaining elevators in top working condition is paramount for property managers and […]
When the Lift Stops: Maintaining Elevators and Preventing Disruptions
When the Lift Stops: Maintaining Elevators and Preventing Disruptions Accessibility Impaired: Outages Prevent Access for Vulnerable Riders The recent notice of a temporarily out of service elevator at the NJ Transit train station highlights the importance of proactive maintenance for public transportation infrastructure. While brief outages are inevitable, prolonged issues can severely impact accessibility, cause […]
Maximizing Value from Your Elevator Maintenance Contract: A Case Study Approach
Maximizing Value from Your Elevator Maintenance Contract: A Case Study Approach Elevator maintenance can sometimes be overlooked, but it’s an essential aspect of building management that ensures safety, efficiency, and longevity. But how do you ensure you’re getting the most value out of your elevator maintenance contract? This article provides insights and a case study […]
Advanced Negotiation Tactics for Elevator Maintenance Contracts
Advanced Negotiation Tactics for Elevator Maintenance Contracts Negotiating elevator maintenance contracts can be as complex as the machinery involved. Understanding the intricacies and adopting advanced negotiation tactics is pivotal for a win-win situation. The nuanced dance of reaching agreeable terms calls for strategy, savvy, and sometimes, the ace up your sleeve – specialized tools like […]
AuditMate Coffee Lounge at IREM Global Summit 2023
AuditMate Coffee Lounge at IREM Global Summit 2023 Get ready to jumpstart your day with connections and collaboration at the IREM Global Summit 2023 in Canada! Proudly hosted by AuditMate, our exclusive morning networking event promises to be the cornerstone of your Summit experience, offering you the chance to cultivate meaningful interactions and unparalleled opportunities […]
AuditMate’s Elevator Maintenance Checklist for the Fall/Winter
AuditMate’s Elevator Maintenance Checklist for the Fall/Winter Introduction In fall and f winter, elevator maintenance becomes a pivotal task for property managers and building owners. The safety, functionality, and efficiency of these mechanical transport systems directly impact a building’s operational integrity. About AuditMate AuditMate emerges as a strong solution in this critical area . It […]
Getting the Most Out of Your Elevator Maintenance Agreement
Getting the Most Out of Your Elevator Maintenance Agreement Look, we’ve all been there. You step into an elevator, press the button, and hope for a smooth ride. But what if it judders, makes odd sounds, or worse, breaks down? Often, it boils down to the quality and regularity of maintenance. And believe it or […]
Elevators Upgraded: The Innovative Connection of IoT in Maintenance
Elevators Upgraded: The Innovative Connection of IoT in Maintenance Introduction In today’s rapidly evolving technological era, the traditional “ups and downs” of life are being taken quite literally. Elevators, a crucial element of modern urban life, are no longer just boxes hanging by cables; they’re intelligent systems improving efficiency, safety, and maintenance. Thanks to the […]
Maintenance Made Easy
Maintenance Made Easy AuditMate partners with clients to radically simplify elevator management through data. “AuditMate was born out of a fiery passion and belief that building owners don’t need to be elevator experts; they just need to be provided with honest, fair information,” AuditMate Founder and CEO Ashleigh Wilson said. Wilson grew up with strong […]
Riding the Virtual Wave: Training Elevator Technicians in a New Reality
Riding the Virtual Wave: Training Elevator Technicians in a New Reality Introduction In the days of old, elevator technicians had to learn the ropes (quite literally) through hands-on experience, often navigating dangerous scenarios and making rookie mistakes. But with the advent of technology, we’re stepping out of those dark ages and into the world of […]
Blockchain’s Elevator Pitch: A Transparent Uplift for Elevator Maintenance Agreements
Blockchain’s Elevator Pitch: A Transparent Uplift for Elevator Maintenance Agreements A Glimpse into the World Before You Hit the Button Elevator maintenance contracts have always been the bread and butter of building management. But let’s be honest, they’ve also been shrouded in more mystery than a Sherlock Holmes novel. What if there was a way […]
Preparing Your Elevator for Emergencies: Fire, Power Outages, and More
Preparing Your Elevator for Emergencies: Fire, Power Outages, and More Being stuck in an elevator during an emergency would be terrifying! As building owners, we have a responsibility to make sure our elevators are prepared for worst-case scenarios like fires or power outages. I used to just cross my fingers and hope our maintenance crew […]
Comprehensive Guide to Maintenance for Multi-Tenant Residential Elevators
Comprehensive Guide to Maintenance for Multi-Tenant Residential Elevators Elevators are critical infrastructure in multi-tenant residential buildings, enabling mobility for residents across floors. With heavy daily traffic from many users, components wear, misuse, vandalism, shutdowns, and door strikes are more common than in non residential elevators. Diligent maintenance and thoughtful contract terms are essential to keeping […]
Understanding the Life Cycle of an Elevator: From Installation to Decommissioning
Understanding the Life Cycle of an Elevator: From Installation to Decommissioning Imagine you step into a sleek metal box, the doors slide shut, and suddenly, you’re whisked away, effortlessly gliding up multiple floors within seconds. Have you ever wondered about the secret life of these unsung heroes that make vertical mobility possible for millions of […]
The Role of Automation in Elevator Maintenance
The Role of Automation in Elevator Maintenance Imagine stepping into a perfectly functioning elevator, its smooth operation instilling a sense of confidence. Little do you know, behind the scenes, automation is quietly at work, analyzing and interpreting data to ensure the elevator’s continued reliability. As you enjoy your ride, an advanced machine learning system running […]
Understanding the Impact of Weather Conditions on Elevator Maintenance
Understanding the Impact of Weather Conditions on Elevator Maintenance A busy executive is running late for a meeting and runs to catch the elevator just before it closes. Hidden beneath the surface, the impact of weather conditions on elevator maintenance silently looms, carrying the potential to disrupt his already hectic day. Elevators, though primarily […]
The Importance of Elevator Hygiene and Maintenance for Public Health
The Importance of Elevator Hygiene and Maintenance for Public Health Imagine your customer stepping into an elevator, ready to start their day or complete an important task. As the doors close, they instinctively reach out to press the floor button, their hand coming into contact with countless others before them. Now, more than ever, prioritizing […]
Strategic Planning for Elevator Maintenance: Ensuring Smooth and Safe Operation
Strategic Planning for Elevator Maintenance: Ensuring Smooth and Safe Operation In the heart of any major city, towering office buildings form the skyline. Every day, countless professionals rely on elevators to carry them to their destinations quickly and efficiently. However, what if one day, an elevator abruptly stops, leaving its occupants trapped and the building […]
Managing Vintage Elevators: Uncovering Challenges and Solutions
Managing Vintage Elevators: Uncovering Challenges and Solutions As a facilities executive responsible for overseeing a vintage elevator within your building, you encounter a distinct set of challenges. This unique piece of machinery, with its mechanical controllers and absence of digital interfaces, demands specialized attention and care. Ensuring the smooth and reliable operation of the vintage […]
Maximizing the Efficiency of Your Elevator Vendor: 5 Essential Tips
Elevators and escalators are vital components of modern buildings, providing seamless vertical transportation for occupants and visitors. To ensure optimal performance and maintenance of these essential systems, effective management of your elevator vendor is paramount. By implementing the following key tips, you can streamline your elevator services, enhance the overall experience for everyone in your […]
Elevator SaaS startup AuditMate secures $3.5M in seed funding
Elevator SaaS startup AuditMate secures $3.5M in seed funding San Francisco, June 29, 2023 – AuditMate, developer of the first elevator and escalator service contract management software platform for building owners and managers, announced today that it has closed on a $3.5 million seed funding round led by MassMutual Ventures, with participation from leading strategic […]
Leveraging Elevator Maintenance Analytics for Improved Service
The Hidden Superpower behind Vertical Mobility Picture this: it’s 8:45 AM, and you’ve just dashed into the lobby of a high-rise, late for your 9 AM meeting. The elevator is your only savior, your unsung hero that will catapult you to the 20th floor. You press the call button and wait, hoping for an immediate […]
Cost-Benefit Analysis of In-house Vs. Outsourced Elevator Maintenance
Cost-Benefit Analysis of In-house Vs. Outsourced Elevator Maintenance: Adding Key Data As you stand in your building, staring at the silver doors of the elevator, you understand that it’s more than just a mode of transportation within your building – it’s a complex piece of machinery. It’s your responsibility to keep it running smoothly. The […]
Finding Upside in Commercial Elevator Tech with Ashleigh Wilson, CEO of Auditmate
https://technest.io/2022/04/finding-upside-in-commercial-elevator-tech-with-ashleigh-wilson-ceo-of-auditmate/ While you might not think of technology that plugs into elevator maintenance record-keeping as proptech, my hope is after listening to this interview you’ll see how this must be considered proptech. Ashleigh Wilson, CEO of Auditmate, breaks down the massive opportunity her company is capitalizing on, in the world of elevator and escalator […]
How Enforceable is Your Elevator Contract?
If you’re like most elevator owners, your service maintenance agreement was written by your elevator vendor who dictated the terms of the service you pay for. Maybe you were able to negotiate a few favorable terms to obtain more customized services for your equipment. Or perhaps you’re one of the few customers who has succeeded […]
Leadership Is Changing Podcast
Episode 291 Ashleigh Wilson – Being Great Leaders Helps the World Leaders create such a huge impact in the lives of the people they lead and those surrounding them. How do we create significant value? Ashleigh Wilson highlights that it is a big no to sacrifice people’s dignity or well-being in order to achieve success. […]
Leading Women in Tech Pod Cast With Our CEO Ashleigh Wilson
Do you want to connect more with your team, foster empowerment, and build connections that lead to real innovation? Then let’s talk about how to develop your people and heart-centered leadership – because this is a path to getting there, my love! In today’s episode, I invite Ashleigh Wilson, founder & CEO of AuditMate and […]
Top Three Mistakes to Avoid When Managing Elevators
By Sierra Stonich If you are a property owner or manager whose portfolio includes properties with elevators and/or escalators, you have most likely experienced some level of frustration with your maintenance, repairs, invoices, or your contract, and if you haven’t – consider yourself lucky! While it’s true that elevators are dynamic pieces of equipment […]
Women Thriving in Buisness Podcast
Getting What You Pay For – Business and Life Lessons In any business agreement, it is vital that you have a legal document that states the system of rules or procedures that will happen within a deal. But many entrepreneurs, companies, or businesses don’t really understand their contracts, and because of this, they are […]
Or CEO on Wings of Inspired Business Podcast
681 ASHLEIGH WILSON: ELEVATOR PITCH How to Learn to Ask For Help and Mentorship Do you ask for help when you need it? Or is there something that stops you from reaching out to someone who has already accomplished something you are trying to achieve? All too often founders can make the mistake of thinking they […]
The Founders Live Podcast With AuditMate CEO Ashleigh Wilson
Nick Hughes is joined by Ashleigh Wilson, Founder and CEO Auditmate from San Francisco. AuditMate has raised over 2.5 Million in funding and is managing hundreds of elevator portfolios for clients like Nuveen, CBRE, JLL, Stanford Health, and more. Ashleigh is on a mission to educate and empower building owners and managers to get the […]
Getting a Handle on Your Elevator Maintenance Contracts
By Diane Rawson It has happened to the best property managers: You forgot or didn’t know that an elevator maintenance contract term was ending and didn’t send a timely cancellation notice. Most elevator maintenance contracts are long-term agreements that have automatic renewal terms. Missing a contractually required cancellation notice period can lead […]
AuditMate CEO on Shock Your Potential Pod cast
Own Your ”I Don’t Know” – Ashleigh Wilson “I have learnt to become a leader and not a boss, and how to get others just as invested in my vision, as I am.” Ashleigh Wilson A key trait of successful entrepreneurs is self-awareness. It is only after they have had an understanding of their strengths […]
So, You Need an Elevator Modernization (MOD) – Now What?
Sierra Stonich Perhaps you’ve recently received an Elevator Modernization (MOD) proposal from your service vendor. Possibly your equipment is having frequent breakdowns or has been shut down, and the parts to repair are obsolete, or soon will be. Or maybe, your equipment has simply reached the end of its life expectancy. The bottom line is […]
AuditMate’s Top 5 Tips for Negotiating Your Elevator Maintenance Contract
Many savvy elevator owners and managers make a practice of negotiating their elevator contracts to secure the best pricing and service. If you are new to negotiating elevator maintenance contracts terms, have no fear! Here are AuditMate’s Top 5 Negotiation Tips: Request Standard Maintenance Frequency Intervals – try to avoid contract language stipulating vague “periodic” […]
AuditMate and Your Vendor Relationship
Sierra Stonich At the outset of my facilities maintenance career, my elevator vendor was my favorite vendor. From the technician, to the sales representative, to the superintendent and the office staff – dealing with my vendor was fun, and they were all people I looked forward to working with. If someone had told me I […]
Seeking Value in Your Elevator Maintenance Contract
Seeking Value in Your Elevator Maintenance Contract Many people assume that all elevator service is the same and that selecting the lowest price is the obvious way to go. Nothing could be further from the truth. If you choose your maintenance vendor on price alone, you miss the opportunity to obtain real value and […]
I have an elevator inspection report; now what?
Code Authority Inspections Unfortunately, every jurisdiction handles elevator inspections and elevator inspection reports differently. As a result, this is an area that can cause a lot of confusion for elevator owners about how to make sure they are in compliance and that they are following the proper steps. Today, we will focus on what should […]
AuditMate CARES About Your Elevator Service & Budget
Elevator service contracts are confusing, it’s them, not you. Did you know, customers are only receiving an average of 50% of the elevator services they are paying for? This is largely due to the confusing, vague elevator service contracts and time required to manage an elevator vendor. You likely wouldn’t try to complete your taxes […]
AuditMate’s Elevator Service Contracts Keep you Safe!
Elevator service contracts are built to be confusing, but not AuditMate’s SAFE service agreements. Elevator industry contracts are designed to protect the vendor and are riddled with vague, squishy language with respect to maintenance frequency, work hours, response times, and coverage. What does “periodic” maintenance mean? What does obsolescence include? Whatever your vendor says they […]
The Old School
Man, I’ll tell you that the old school ways were great but were they better? NO WAY, NO HOW! I am an old-school guy. Ask anyone who knows me. I Wash my truck in the driveway Saturday mornings; I read the (printed) newspaper every day; I even change my own oil. Yup, I’m that guy. […]
New Heights: The Elevator SaaS That’s On The Rise
New Heights: The Elevator SaaS That’s On The Rise Author: Zain JafferSource: https://zain-ventures.com/auditmate-elevator-saas-on-the-rise/ Roughly 4 years ago, the New York City Department of Buildings released an interactive map of every single elevator in the city—84,000 as of 2018. In the interactive view, the elevators populate the map like lights on a city skyline; in America’s […]
CHOOSING THE RIGHT COMPANY FOR THE JOB
CHOOSING THE RIGHT COMPANY FOR THE JOB What is the best way to evaluate a potential elevator/escalator service provider? Do you consider size, route density in your area, quality and expertise of the technicians, and responsiveness to callbacks? All these things are relevant, but let me give you my criteria for evaluating a potential elevator […]
Trust can be costly and dangerous
Trust can be costly and dangerous I want to talk a bit about why what we do at AuditMate is so important and why our service pays for itself both in the short term and long term. We audit what happens on your vertical transportation equipment. We audit when they work on the equipment. We […]
Communication is a big deal
Communication is a big deal Many years ago, when I went from the field to the office I worked as an account manager for a couple of years. My boss at the time said something that stuck with me my entire career, “take care of the business you have, and you won’t have to go […]
Destination Dispatch Technology is Great (but buyer beware)
I am a big fan of new elevator technology, I love seeing all the new gadgets, tools, apps, etc., and how they can make life a bit easier by streamlining a process or solving a problem, as it relates to vertical transportation. Recently I have been working with clients to solve some contract problems where […]
The Definition of CUSTOMER SERVICE: not Webster’s, but Joe’s
“The act of advocating for a customer” is customer service. Just do the right thing in every aspect of your contractual, moral, and partnership obligations. This is not hard. This is not a calculus problem we need to solve. DO THE RIGHT THING for the clients who are willing to spend their dollars with […]
Reading the Tea Leaves
One piece of what AuditMate does for our clients is take all the data from the elevator vendor along with information passed on by the client and turn it into useful information so that our customers can make informed decisions regarding their Vertical Transportation portfolio. But here is the catch: you must be able to […]
The “MAINTENANCE VISIT”
When I was in the field every service mechanic carried a toolbox, tool bag, etc with them, wherever they went. Later in my career when I was managing more than 50 technicians, I would take a couple of days per quarter and do a ride-along with my service techs. I would pick out a top […]
5 Tips to Managing your Elevator Contract During COVID-19
5 Tips to Managing your Elevator Contract During COVID-19 Contract Insights from Auditmate’s CEO COVID-19 has greatly impacted our lives, personally and professionally. With Shelter in Place orders, many buildings are closed or operating at low occupancy rates. What does this mean for your elevator contract? On March 23rd, the Elevator Union signed a temporary […]
Tips for Evaluating an Elevator Repair Proposal
Tips for Evaluating Your Elevator Repair Proposal No doubt, receiving a repair proposal can result in sticker shock. According to Forbes 20 High Paying Blue-Collar Jobs, elevator installers and technicians top the charts as the highest-paid tradespeople. Plus, many of the repairs require two people, which doubles the cost! Like elevator maintenance contracts, elevator repair and […]
Elevator Maintenance Plans: What are Elevator and Escalator Strategies?
Elevator Maintenance Plans: Why are Elevator and Escalator Strategies Important? Simply stated, an elevator and escalator strategy is a detailed plan to proactively inspect, maintain, manage, audit, and upgrade elevators and escalators. Why do I need an Elevator and Escalator Strategy? The intention of an elevator and escalator strategy, or elevator maintenance plan, is to: […]
