Finding Upside in Commercial Elevator Tech with Ashleigh Wilson, CEO of Auditmate

https://technest.io/2022/04/finding-upside-in-commercial-elevator-tech-with-ashleigh-wilson-ceo-of-auditmate/   While you might not think of technology that plugs into elevator maintenance record-keeping as proptech, my hope is after listening to this interview you’ll see how this must be considered proptech. Ashleigh Wilson, CEO of Auditmate, breaks down the massive opportunity her company is capitalizing on, in the world of elevator and escalator […]

How Enforceable is Your Elevator Contract?

If you’re like most elevator owners, your service maintenance agreement was written by your elevator vendor who dictated the terms of the service you pay for.  Maybe you were able to negotiate a few favorable terms to obtain more customized services for your equipment.  Or perhaps you’re one of the few customers who has succeeded […]

Leadership Is Changing Podcast

Episode 291 Ashleigh Wilson – Being Great Leaders Helps the World Leaders create such a huge impact in the lives of the people they lead and those surrounding them. How do we create significant value? Ashleigh Wilson highlights that it is a big no to sacrifice people’s dignity or well-being in order to achieve success. […]

Let Us Introduce Ourselves

Leading Women in Tech Pod Cast With Our CEO Ashleigh Wilson

Do you want to connect more with your team, foster empowerment, and build connections that lead to real innovation? Then let’s talk about how to develop your people and heart-centered leadership – because this is a path to getting there, my love! In today’s episode, I invite Ashleigh Wilson, founder & CEO of AuditMate and […]

Top Three Mistakes to Avoid When Managing Elevators

By Sierra Stonich   If you are a property owner or manager whose portfolio includes properties with elevators and/or escalators, you have most likely experienced some level of frustration with your maintenance, repairs, invoices, or your contract, and if you haven’t – consider yourself lucky!  While it’s true that elevators are dynamic pieces of equipment […]

Women Thriving in Buisness Podcast

Getting What You Pay For – Business and Life Lessons   In any business agreement, it is vital that you have a legal document that states the system of rules or procedures that will happen within a deal. But many entrepreneurs, companies, or businesses don’t really understand their contracts, and because of this, they are […]

Or CEO on Wings of Inspired Business Podcast

681 ASHLEIGH WILSON: ELEVATOR PITCH How to Learn to Ask For Help and Mentorship Do you ask for help when you need it? Or is there something that stops you from reaching out to someone who has already accomplished something you are trying to achieve? All too often founders can make the mistake of thinking they […]

The Founders Live Podcast With AuditMate CEO Ashleigh Wilson

Nick Hughes is joined by Ashleigh Wilson, Founder and CEO Auditmate from San Francisco. AuditMate has raised over 2.5 Million in funding and is managing hundreds of elevator portfolios for clients like Nuveen, CBRE, JLL, Stanford Health, and more.  Ashleigh is on a mission to educate and empower building owners and managers to get the […]

Getting a Handle on Your Elevator Maintenance Contracts

  By Diane Rawson     It has happened to the best property managers: You forgot or didn’t know that an elevator maintenance contract term was ending and didn’t send a timely cancellation notice. Most elevator maintenance contracts are long-term agreements that have automatic renewal terms. Missing a contractually required cancellation notice period can lead […]

AuditMate CEO on Shock Your Potential Pod cast

Own Your ”I Don’t Know” – Ashleigh Wilson “I have learnt to become a leader and not a boss, and how to get others just as invested in my vision, as I am.”  Ashleigh Wilson A key trait of successful entrepreneurs is self-awareness. It is only after they have had an understanding of their strengths […]

So, You Need an Elevator Modernization (MOD) – Now What?

Sierra Stonich Perhaps you’ve recently received an Elevator Modernization (MOD) proposal from your service vendor. Possibly your equipment is having frequent breakdowns or has been shut down, and the parts to repair are obsolete, or soon will be. Or maybe, your equipment has simply reached the end of its life expectancy. The bottom line is […]

AuditMate’s Top 5 Tips for Negotiating Your Elevator Maintenance Contract

Many savvy elevator owners and managers make a practice of negotiating their elevator contracts to secure the best pricing and service.  If you are new to negotiating elevator maintenance contracts terms, have no fear!  Here are AuditMate’s Top 5 Negotiation Tips: Request Standard Maintenance Frequency Intervals – try to avoid contract language stipulating vague “periodic” […]

AuditMate and Your Vendor Relationship

Sierra Stonich At the outset of my facilities maintenance career, my elevator vendor was my favorite vendor. From the technician, to the sales representative, to the superintendent and the office staff – dealing with my vendor was fun, and they were all people I looked forward to working with.  If someone had told me I […]

Seeking Value in Your Elevator Maintenance Contract

Seeking Value in Your Elevator Maintenance Contract Created by Diane Rawson Many people assume that all elevator service is the same and that selecting the lowest price is the obvious way to go.  Nothing could be further from the truth.  If you choose your maintenance vendor on price alone, you miss the opportunity to obtain […]

I have an elevator inspection report; now what?

Code Authority Inspections Unfortunately, every jurisdiction handles elevator inspections and elevator inspection reports differently. As a result, this is an area that can cause a lot of confusion for elevator owners about how to make sure they are in compliance and that they are following the proper steps. Today, we will focus on what should […]

AuditMate CARES About Your Elevator Service & Budget

Elevator service contracts are confusing, it’s them, not you. Did you know, customers are only receiving an average of 50% of the elevator services they are paying for? This is largely due to the confusing, vague elevator service contracts and time required to manage an elevator vendor. You likely wouldn’t try to complete your taxes […]

AuditMate’s Elevator Service Contracts Keep you Safe!

Elevator service contracts are built to be confusing, but not AuditMate’s SAFE service agreements. Elevator industry contracts are designed to protect the vendor and are riddled with vague, squishy language with respect to maintenance frequency, work hours, response times, and coverage. What does “periodic” maintenance mean? What does obsolescence include? Whatever your vendor says they […]

The Old School

Man, I’ll tell you that the old school ways were great but were they better? NO WAY, NO HOW! I am an old-school guy. Ask anyone who knows me. I Wash my truck in the driveway Saturday mornings; I read the (printed) newspaper every day; I even change my own oil. Yup, I’m that guy. […]

New Heights: The Elevator SaaS That’s On The Rise

New Heights: The Elevator SaaS That’s On The Rise Author: Zain JafferSource: https://zain-ventures.com/auditmate-elevator-saas-on-the-rise/ Roughly 4 years ago, the New York City Department of Buildings released an interactive map of every single elevator in the city—84,000 as of 2018. In the interactive view, the elevators populate the map like lights on a city skyline; in America’s […]

CHOOSING THE RIGHT COMPANY FOR THE JOB

CHOOSING THE RIGHT COMPANY FOR THE JOB What is the best way to evaluate a potential elevator/escalator service provider? Do you consider size, route density in your area, quality and expertise of the technicians, and responsiveness to callbacks? All these things are relevant, but let me give you my criteria for evaluating a potential elevator […]

Trust can be costly and dangerous 

Trust can be costly and dangerous  I want to talk a bit about why what we do at AuditMate is so important and why our service pays for itself both in the short term and long term.  We audit what happens on your vertical transportation equipment. We audit when they work on the equipment. We […]

Communication is a big deal

Communication is a big deal Many years ago, when I went from the field to the office I worked as an account manager for a couple of years. My boss at the time said something that stuck with me my entire career, “take care of the business you have, and you won’t have to go […]

Destination Dispatch Technology is Great (but buyer beware)

I am a big fan of new elevator technology, I love seeing all the new gadgets, tools, apps, etc., and how they can make life a bit easier by streamlining a process or solving a problem, as it relates to vertical transportation. Recently I have been working with clients to solve some contract problems where […]

The Definition of CUSTOMER SERVICE: not Webster’s, but Joe’s

“The act of advocating for a customer” is customer service.   Just do the right thing in every aspect of your contractual, moral, and partnership obligations. This is not hard.  This is not a calculus problem we need to solve.  DO THE RIGHT THING for the clients who are willing to spend their dollars with […]

Reading the Tea Leaves

One piece of what AuditMate does for our clients is take all the data from the elevator vendor along with information passed on by the client and turn it into useful information so that our customers can make informed decisions regarding their Vertical Transportation portfolio. But here is the catch: you must be able to […]

The “MAINTENANCE VISIT”

When I was in the field every service mechanic carried a toolbox, tool bag, etc with them, wherever they went. Later in my career when I was managing more than 50 technicians, I would take a couple of days per quarter and do a ride-along with my service techs. I would pick out a top […]

5 Tips to Managing your Elevator Contract During COVID-19

5 Tips to Managing your Elevator Contract During COVID-19 Contract Insights from Auditmate’s CEO COVID-19 has greatly impacted our lives, personally and professionally. With Shelter in Place orders, many buildings are closed or operating at low occupancy rates. What does this mean for your elevator contract?  On March 23rd, the Elevator Union signed a temporary […]

Tips for Evaluating an Elevator Repair Proposal

Tips for Evaluating Your Elevator Repair Proposal No doubt, receiving a repair proposal can result in sticker shock. According to Forbes 20 High Paying Blue-Collar Jobs, elevator installers and technicians top the charts as the highest-paid tradespeople. Plus, many of the repairs require two people, which doubles the cost! Like elevator maintenance contracts, elevator repair and […]

Elevator Maintenance Plans: What are Elevator and Escalator Strategies?

Elevator Maintenance Plans: Why are Elevator and Escalator Strategies Important? Simply stated, an elevator and escalator strategy is a detailed plan to proactively inspect, maintain, manage, audit, and upgrade elevators and escalators. Why do I need an Elevator and Escalator Strategy? The intention of an elevator and escalator strategy, or elevator maintenance plan, is to: […]

Ivy Podcast with AuditMate

Podcast with PropTech Espresso

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Podcast with Colliers Romy Zeid!

AuditMate’s Elevator Maintenance Contracts Keep you Safe!

Elevator maintenance contracts are built to be confusing, but not AuditMate’s SAFE Maintenance agreements. Elevator industry contracts are designed to protect the vendor and are riddled with vague, squishy language with respect to maintenance frequency, work hours, response times, and coverage. What does “periodic” maintenance mean? What does obsolescence include? Whatever your vendor says they […]

AuditMate CARES about your elevator & budget

Elevator contracts are confusing, it’s them, not you. Did you know, customers are only receiving an average of 50% of the elevator services they are paying for? This is largely due to the confusing, vague contracts and time required to manage an elevator vendor. You likely wouldn’t try to complete your taxes alone, so why […]

Busting the budget

by Auditmate COO Joe Stumph Auditmate can streamline the budgeting process and limit your exposure to unforeseen vertical transportation spending. Imagine you are three months into your budget year and the elevator service provider tells you the elevator is down because the broken parts are obsolete and they are unable to get the unit going […]

How and When To Prepare Your Elevators For Hurricane Season

Your building elevators are especially vulnerable during any storm, and even more so during a hurricane. This article will discuss hurricane preparedness, as well as what to do once the storm has passed. We suggest doing pre-storm season preparations at the beginning of August, but even if that date has passed, the most important thing […]

Let’s Talk Asset Protection

Let’s Talk Asset Protection by Joe Stumph Cars, trains, planes, homes, elevators, and escalators are all assets — and to protect these assets, we must maintain them.

Managing Elevator Maintenance and Costs

Elevator Maintenance Management: Contract Tips with AuditMate COO Joe Stumph Avoiding elevator maintenance can be costly.  If you don’t rotate the tires of your car, you’ll have to replace them sooner rather than later. And the same is true for elevators. No matter the elevator type—hydraulic or traction, old or new—all machines need consistent maintenance. […]

A New World for Vertical Transportation:  Tips for Keeping Your Elevators Safe

A New World for Vertical Transportation: Tips for Keeping Your Elevators Safe Author: Andrea Arceneaux, VP of Technical Operations and Support, AuditMate With COVID-19 requiring all of us to social distance, vertical transportation needs have also changed. Here are a few things to consider to keep your elevators safe and ready for the general public […]

Tips for Evaluating Your Repair Proposal

Tips for Evaluating Your Elevator Repair Proposal No doubt, receiving a repair proposal can result in sticker shock. According to Forbes 20 High Paying Blue-Collar Jobs, elevator installers and technicians top the charts as the highest-paid tradespeople. Plus, many of the repairs require two people, which doubles the cost! Like elevator maintenance contracts, elevator repair and […]

5 Tips to Managing your Elevator Contract During COVID-19

5 Tips to Managing your Elevator Contract During COVID-19 Contract Insights from Auditmate’s CEO COVID-19 has greatly impacted our lives, personally and professionally. With Shelter in Place orders, many buildings are closed or operating at low occupancy rates. What does this mean for your elevator contract?  On March 23rd, the Elevator Union signed a temporary […]

5 Tips to Heart-Centered Leadership

5 Tips to Heart-Centered Leadership My team and I have been hard at work for months. We are not only launching a first to market software, we are also doing so during COVID-19 quarantine. Like many startups, we are tirelessly working in secret to take an industry by storm. There are pros and cons by […]