Home > Blog
AUDITMATE

Our Blog

The Role Of Elevator Maintenance In Tenant Retention And Satisfaction

The Role Of Elevator Maintenance In Tenant Retention And Satisfaction

Are you noticing more complaints from tenants about the elevator in your building? Regular maintenance is key for smooth and safe elevator operations. Our article will guide you on how elevators maintained well can keep your tenants happy and stay longer. Keep reading to discover why this matters. The Importance of Elevator Maintenance Contracts Elevator […]

Elevator Energy Efficiency: Tips For Reducing Energy Consumption

Elevator Energy Efficiency: Tips For Reducing Energy Consumption

Having trouble with high energy bills in your building? Elevators can account for up to 45% of total energy use. This article offers practical tips to cut down on elevator energy waste, boosting efficiency and savings. Understanding Elevator Energy Consumption Elevators consume a substantial amount of power in buildings. Knowing how much they use helps […]

Emergency Response: What To Do When An Elevator Malfunctions

Emergency Response: What To Do When An Elevator Malfunctions

Emergency Response: What To Do When An Elevator Malfunctions You’re stuck in an elevator, and panic starts to set in. According to the Department of Public Safety, there are clear steps to take in such situations. This article will guide you through what to do if an elevator malfunctions—before, during, and after—to ensure your safety. […]

The Role Of Elevator Maintenance In Tenant Retention And Satisfaction

The Role Of Elevator Maintenance In Tenant Retention And Satisfaction

The Role Of Elevator Maintenance In Tenant Retention And Satisfaction We all know that keeping elevators in top shape is crucial for the happiness and safety of tenants. Elevator maintenance helps avoid large repair costs, ensures elevators work smoothly, and meets safety laws. Choosing the right elevator can even make a building more valuable by […]

Choosing The Right Elevator Maintenance Plan: Customizing For Your Building’s Needs

Choosing The Right Elevator Maintenance Plan: Customizing For Your Building’s Needs

Finding the right elevator maintenance plan can feel overwhelming. Many building owners face this challenge. Our article shares key insights on customizing your maintenance plan to fit your building’s needs perfectly. Read on for smart tips and solutions. The Importance of Choosing the Right Elevator Maintenance Plan Picking the right plan for your elevator keeps […]

Retrofitting Elevators With Modern Safety Features: Best Practices And Benefits

Retrofitting Elevators With Modern Safety Features: Best Practices And Benefits

Retrofitting elevators with modern safety features is not just an upgrade; it’s a necessity. Older elevators often lack the cutting-edge technologies that make today’s buildings safer and more efficient. With every trip up or down, tenants and visitors trust their well-being to these mechanical workhorses. Recognizing this, retrofitting offers an opportunity to enhance elevator reliability, […]

Innovations In Elevator Safety: Advanced Sensors And Their Impact

Innovations In Elevator Safety: Advanced Sensors And Their Impact

Improved elevator safety is crucial in modern buildings and facilities. Many people often overlook the complexity involved in ensuring safe and efficient vertical transportation. But with recent advancements, elevators are safer than ever—thanks to cutting-edge sensor technology that continuously monitors performance in real-time, preventing accidents before they happen. Drawing from extensive experience with building management […]

Emergency Response: What To Do When An Elevator Malfunctions

Emergency Response: What To Do When An Elevator Malfunctions

Elevator malfunctions can happen at any time. It is important to know what to do in these situations. If an elevator stops, press the emergency call button right away. This alerts dispatchers, who will send help quickly. On campuses, you should report the issue to the Department of Public Safety or use an emergency call […]

The Future Of Elevator Safety Compliance In Contract Management

The Future Of Elevator Safety Compliance In Contract Management

Keeping elevators safe is a big deal for building owners and facility executives. You want to make sure everyone who rides an elevator in your building gets where they’re going without any problems. Sometimes though, making sure everything stays up-to-date with safety inspections and new technology can be challenging. Did you know? Elevators need to […]

Understanding The Costs: A Financial Analysis of Elevator Maintenance and Upgrades

Understanding The Costs: A Financial Analysis of Elevator Maintenance and Upgrades

Keeping elevators running smoothly is a massive priority for building owners. The price tag for regular elevator maintenance can range from $2,000 to a hefty $14,000 per year for each lift. This article breaks it all down, showing you how to cut costs and steer clear of hiccups. The Importance of Elevator Maintenance and Upgrades […]

The Essential Elevator Maintenance Checklist

The Essential Elevator Maintenance Checklist

The Essential Elevator Maintenance Checklist Elevator maintenance is critical for ensuring safety, reliability, and longevity of service in buildings. We’ve seen firsthand the difference that a rigorous and comprehensive maintenance checklist can make. Elevators thrive when they get the TLC they deserve. Keeping them running smoothly is all about giving them regular check-ups and fine-tuning. […]

Strategic Contract Management for Elevator Retrofitting and Modernization

Strategic Contract Management for Elevator Retrofitting and Modernization

Imagine stepping into a literal structure, its walls telling stories of a time that has long since gone. As you approach the elevator, a flawless mix of the history and present greets you, thanks to a strictly executed retrofitting and modernization process. This transformation did not just happen overnight. This all boils down to smart […]

Elevator Safety Compliance: A Contract Management Perspective

Elevator Safety Compliance: A Contract Management Perspective

Elevator Safety Compliance: A Contract Management Perspective Imagine you’re the facilities manager at a high-rise office building. You’re responsible for keeping all systems running smoothly, including the elevators that hundreds of people rely on daily. Are you comfortable putting all your trust in the vendor? would you rather know that all the required safety testing […]

Emerging Trends in Elevator Emergency Evacuation Systems

Emerging Trends in Elevator Emergency Evacuation Systems

Imagine that one of your customers are trapped in one of your elevators, panicking as the lights flicker and the car jolts between floors. Now imagine having an evacuation system that could get you out of that nightmare scenario quickly and safely. That’s the promise of the latest technologies in elevator emergency systems. As building […]

Elevator Retrofitting: Balancing Modernization with Historical Preservation

Elevator Retrofitting: Balancing Modernization with Historical Preservation

Elevator modernization often poses a dilemma: how to update aging equipment while preserving a building’s historical character. This is particularly pertinent in the context of elevator retrofitting. Elevators, often the lifeblood of multi-story buildings, need regular updates to meet contemporary safety, efficiency, and technology standards. However, this modernization must be sensitively balanced with the need […]

Smart Elevators: Revolutionizing Building Transportation

Smart Elevators: Revolutionizing Building Transportation

Smart Elevators: Revolutionizing Building Transportation Elevators were just designed to get you from point A to point B? Those days are long gone. The integration of high-tech features like AI and IoT sensors has elevated standard lifts into sophisticated smart elevators that are truly transforming how people travel in modern buildings. But how did this […]

Elevator Technology Trends: What to Expect in 2024

Elevator Technology Trends: What to Expect in 2024

Elevator Technology Trends: What to Expect in 2024 Happy New Year! As we usher in 2024, let’s take an exciting ride into the future of elevator technology. “Smart elevators” with AI and voice recognition are getting smarter. Some models use facial recognition to identify you and take you to your floor without pressing buttons. Biometric […]

The Impact of Preventive Maintenance on Elevator Lifespan and Performance

The Impact of Preventive Maintenance on Elevator Lifespan and Performance

The Impact of Preventive Maintenance on Elevator Lifespan and Performance Elevators don’t just move people; they symbolize the flow of life in our buildings. Keeping them running smoothly transcends mere maintenance—it’s a commitment to safety and efficiency, a crucial aspect often taken for granted in the daily hustle. The smooth operation of an elevator is […]

Navigating Elevator Maintenance Regulations: A Comprehensive Guide for Building Managers

Navigating Elevator Maintenance Regulations: A Comprehensive Guide for Building Managers

Navigating Elevator Maintenance Regulations: A Comprehensive Guide for Building Managers Operating elevators involves more than just pushing buttons. As a building manager, you’re responsible for ensuring the elevators in your facilities are properly maintained and kept up to code. With frequently changing regulations, keeping track of compliance can feel like a full-time job in itself. […]

Customer Service Strategies for Elevator Maintenance Providers

Customer Service Strategies for Elevator Maintenance Providers

Customer Service Strategies for Elevator Maintenance Providers Providing exceptional customer service is crucial in the elevator service industry, but it also comes with unique challenges. With hundreds of moving parts requiring routine maintenance and passengers demanding uptime, keeping everyone satisfied can be an uphill battle. This is where solutions like AuditMate can make all the […]

Case Study: Choosing the Right Company for Your Elevator Maintenance

Case Study: Choosing the Right Company for Your Elevator Maintenance

Case Study: Choosing the Right Company for Your Elevator Maintenance When it comes to managing a building, one aspect that often gets sidelined until a problem rears its head is elevator maintenance. It’s a scenario many of us are familiar with – elevators seem like they’ll always work until suddenly, they don’t. In today’s world, […]

Leveraging AuditMate for Elevator Modernization

Leveraging AuditMate for Elevator Modernization

Leveraging AuditMate for Elevator Modernization One of the most under-appreciated assets of our modern buildings are elevators.  It’s like the internet.  No one ever says, ‘Wow that’s so awesome that my internet worked flawlessly today.  By the same token no one ever says, “That is so great that we did not get stuck in that […]

How AuditMate’s Elevator Service Contracts Enhance Building Value

How AuditMate’s Elevator Service Contracts Enhance Building Value

How AuditMate’s Elevator Service Contracts Enhance Building Value In the modern urban landscape, elevators are not just a convenience; they are a necessity. They form a critical component of building infrastructure, affecting everything from tenant satisfaction to safety and building valuation. As such, maintaining elevators in top working condition is paramount for property managers and […]

When the Lift Stops: Maintaining Elevators and Preventing Disruptions

When the Lift Stops: Maintaining Elevators and Preventing Disruptions

When the Lift Stops: Maintaining Elevators and Preventing Disruptions Accessibility Impaired: Outages Prevent Access for Vulnerable Riders The recent notice of a temporarily out of service elevator at the NJ Transit train station highlights the importance of proactive maintenance for public transportation infrastructure. While brief outages are inevitable, prolonged issues can severely impact accessibility, cause […]

Maximizing Value from Your Elevator Maintenance Contract: A Case Study Approach

Maximizing Value from Your Elevator Maintenance Contract: A Case Study Approach

Maximizing Value from Your Elevator Maintenance Contract: A Case Study Approach Elevator maintenance can sometimes be overlooked, but it’s an essential aspect of building management that ensures safety, efficiency, and longevity. But how do you ensure you’re getting the most value out of your elevator maintenance contract? This article provides insights and a case study […]

Advanced Negotiation Tactics for Elevator Maintenance Contracts

Advanced Negotiation Tactics for Elevator Maintenance Contracts

Advanced Negotiation Tactics for Elevator Maintenance Contracts Negotiating elevator maintenance contracts can be as complex as the machinery involved. Understanding the intricacies and adopting advanced negotiation tactics is pivotal for a win-win situation. The nuanced dance of reaching agreeable terms calls for strategy, savvy, and sometimes, the ace up your sleeve – specialized tools like […]

AuditMate Coffee Lounge at IREM Global Summit 2023

AuditMate Coffee Lounge at IREM Global Summit 2023

AuditMate Coffee Lounge at IREM Global Summit 2023 Get ready to jumpstart your day with connections and collaboration at the IREM Global Summit 2023 in Canada! Proudly hosted by AuditMate, our exclusive morning networking event promises to be the cornerstone of your Summit experience, offering you the chance to cultivate meaningful interactions and unparalleled opportunities […]

AuditMate’s Elevator Maintenance Checklist for the Fall/Winter

AuditMate’s Elevator Maintenance Checklist for the Fall/Winter

AuditMate’s Elevator Maintenance Checklist for the Fall/Winter Introduction In fall and f winter, elevator maintenance becomes a pivotal task for property managers and building owners. The safety, functionality, and efficiency of these mechanical transport systems directly impact a building’s operational integrity. About AuditMate AuditMate emerges as a strong solution in this critical area . It […]

Getting the Most Out of Your Elevator Maintenance Agreement

Getting the Most Out of Your Elevator Maintenance Agreement

Getting the Most Out of Your Elevator Maintenance Agreement Look, we’ve all been there. You step into an elevator, press the button, and hope for a smooth ride. But what if it judders, makes odd sounds, or worse, breaks down? Often, it boils down to the quality and regularity of maintenance. And believe it or […]

Elevators Upgraded: The Innovative Connection of IoT in Maintenance

Elevators Upgraded: The Innovative Connection of IoT in Maintenance

Elevators Upgraded: The Innovative Connection of IoT in Maintenance Introduction  In today’s rapidly evolving technological era, the traditional “ups and downs” of life are being taken quite literally. Elevators, a crucial element of modern urban life, are no longer just boxes hanging by cables; they’re intelligent systems improving efficiency, safety, and maintenance. Thanks to the […]

Maintenance Made Easy

Maintenance Made Easy

Maintenance Made Easy AuditMate partners with clients to radically simplify elevator management through data. “AuditMate was born out of a fiery passion and belief that building owners don’t need to be elevator experts; they just need to be provided with honest, fair information,” AuditMate Founder and CEO Ashleigh Wilson said. Wilson grew up with strong […]

Riding the Virtual Wave: Training Elevator Technicians in a New Reality

Riding the Virtual Wave: Training Elevator Technicians in a New Reality

Riding the Virtual Wave: Training Elevator Technicians in a New Reality Introduction In the days of old, elevator technicians had to learn the ropes (quite literally) through hands-on experience, often navigating dangerous scenarios and making rookie mistakes. But with the advent of technology, we’re stepping out of those dark ages and into the world of […]

Blockchain’s Elevator Pitch: A Transparent Uplift for Elevator Maintenance Agreements

Blockchain’s Elevator Pitch: A Transparent Uplift for Elevator Maintenance Agreements

Blockchain’s Elevator Pitch: A Transparent Uplift for Elevator Maintenance Agreements A Glimpse into the World Before You Hit the Button Elevator maintenance contracts have always been the bread and butter of building management. But let’s be honest, they’ve also been shrouded in more mystery than a Sherlock Holmes novel. What if there was a way […]

Preparing Your Elevator for Emergencies: Fire, Power Outages, and More

Preparing Your Elevator for Emergencies: Fire, Power Outages, and More

Preparing Your Elevator for Emergencies: Fire, Power Outages, and More Being stuck in an elevator during an emergency would be terrifying! As building owners, we have a responsibility to make sure our elevators are prepared for worst-case scenarios like fires or power outages. I used to just cross my fingers and hope our maintenance crew […]

Comprehensive Guide to Maintenance for Multi-Tenant Residential Elevators

Comprehensive Guide to Maintenance for Multi-Tenant Residential Elevators

Comprehensive Guide to Maintenance for Multi-Tenant Residential Elevators  Elevators are critical infrastructure in multi-tenant residential buildings, enabling mobility for residents across floors. With heavy daily traffic from many users, components wear, misuse, vandalism, shutdowns, and door strikes are more common than  in non residential elevators.  Diligent maintenance and thoughtful contract terms are essential to keeping […]

Understanding the Life Cycle of an Elevator: From Installation to Decommissioning

Understanding the Life Cycle of an Elevator: From Installation to Decommissioning

Understanding the Life Cycle of an Elevator: From Installation to Decommissioning Imagine you step into a sleek metal box, the doors slide shut, and suddenly, you’re whisked away, effortlessly gliding up multiple floors within seconds. Have you ever wondered about the secret life of these unsung heroes that make vertical mobility possible for millions of […]

The Role of Automation in Elevator Maintenance

The Role of Automation in Elevator Maintenance

The Role of Automation in Elevator Maintenance Imagine stepping into a perfectly functioning elevator, its smooth operation instilling a sense of confidence. Little do you know, behind the scenes, automation is quietly at work, analyzing and interpreting data to ensure the elevator’s continued reliability. As you enjoy your ride, an advanced machine learning system running […]

Understanding the Impact of Weather Conditions on Elevator Maintenance

Understanding the Impact of Weather Conditions on Elevator Maintenance

Understanding the Impact of Weather Conditions on Elevator Maintenance A busy executive is running late for a meeting and runs to catch the elevator just before it closes.  Hidden beneath the surface, the impact of weather conditions on elevator maintenance silently looms, carrying the potential to disrupt his already hectic day.   Elevators, though primarily […]

The Importance of Elevator Hygiene and Maintenance for Public Health

The Importance of Elevator Hygiene and Maintenance for Public Health

The Importance of Elevator Hygiene and Maintenance for Public Health Imagine your customer stepping into an elevator, ready to start their day or complete an important task. As the doors close, they instinctively reach out to press the floor button, their hand coming into contact with countless others before them. Now, more than ever, prioritizing […]

Strategic Planning for Elevator Maintenance: Ensuring Smooth and Safe Operation

Strategic Planning for Elevator Maintenance: Ensuring Smooth and Safe Operation

Strategic Planning for Elevator Maintenance: Ensuring Smooth and Safe Operation In the heart of any major city, towering office buildings form the skyline. Every day, countless professionals rely on elevators to carry them to their destinations quickly and efficiently. However, what if one day, an elevator abruptly stops, leaving its occupants trapped and the building […]

Managing Vintage Elevators: Uncovering Challenges and Solutions

Managing Vintage Elevators: Uncovering Challenges and Solutions

Managing Vintage Elevators: Uncovering Challenges and Solutions As a facilities executive responsible for overseeing a vintage elevator within your building, you encounter a distinct set of challenges. This unique piece of machinery, with its mechanical controllers and absence of digital interfaces, demands specialized attention and care. Ensuring the smooth and reliable operation of the vintage […]

Maximizing the Efficiency of Your Elevator Vendor: 5 Essential Tips

Maximizing the Efficiency of Your Elevator Vendor: 5 Essential Tips

Elevators and escalators are vital components of modern buildings, providing seamless vertical transportation for occupants and visitors. To ensure optimal performance and maintenance of these essential systems, effective management of your elevator vendor is paramount. By implementing the following key tips, you can streamline your elevator services, enhance the overall experience for everyone in your […]

Elevator SaaS startup AuditMate secures $3.5M in seed funding

Elevator SaaS startup AuditMate secures $3.5M in seed funding San Francisco, June 29, 2023 – AuditMate, developer of the first elevator and escalator service contract management software platform for building owners and managers, announced today that it has closed on a $3.5 million seed funding round led by MassMutual Ventures, with participation from leading strategic […]

Leveraging Elevator Maintenance Analytics for Improved Service

Leveraging Elevator Maintenance Analytics for Improved Service

The Hidden Superpower behind Vertical Mobility Picture this: it’s 8:45 AM, and you’ve just dashed into the lobby of a high-rise, late for your 9 AM meeting. The elevator is your only savior, your unsung hero that will catapult you to the 20th floor. You press the call button and wait, hoping for an immediate […]

Cost-Benefit Analysis of In-house Vs. Outsourced Elevator Maintenance

Cost-Benefit Analysis of In-house Vs. Outsourced Elevator Maintenance

Cost-Benefit Analysis of In-house Vs. Outsourced Elevator Maintenance: Adding Key Data As you stand in your building, staring at the silver doors of the elevator, you understand that it’s more than just a mode of transportation within your building – it’s a complex piece of machinery. It’s your responsibility to keep it running smoothly. The […]

Finding Upside in Commercial Elevator Tech with Ashleigh Wilson, CEO of Auditmate

Finding Upside in Commercial Elevator Tech with Ashleigh Wilson, CEO of Auditmate

https://technest.io/2022/04/finding-upside-in-commercial-elevator-tech-with-ashleigh-wilson-ceo-of-auditmate/   While you might not think of technology that plugs into elevator maintenance record-keeping as proptech, my hope is after listening to this interview you’ll see how this must be considered proptech. Ashleigh Wilson, CEO of Auditmate, breaks down the massive opportunity her company is capitalizing on, in the world of elevator and escalator […]

How Enforceable is Your Elevator Contract?

How Enforceable is Your Elevator Contract?

If you’re like most elevator owners, your service maintenance agreement was written by your elevator vendor who dictated the terms of the service you pay for.  Maybe you were able to negotiate a few favorable terms to obtain more customized services for your equipment.  Or perhaps you’re one of the few customers who has succeeded […]

Leadership Is Changing Podcast

Leadership Is Changing Podcast

Episode 291 Ashleigh Wilson – Being Great Leaders Helps the World Leaders create such a huge impact in the lives of the people they lead and those surrounding them. How do we create significant value? Ashleigh Wilson highlights that it is a big no to sacrifice people’s dignity or well-being in order to achieve success. […]

Leading Women in Tech Pod Cast With Our CEO Ashleigh Wilson

Leading Women in Tech Pod Cast With Our CEO Ashleigh Wilson

Do you want to connect more with your team, foster empowerment, and build connections that lead to real innovation? Then let’s talk about how to develop your people and heart-centered leadership – because this is a path to getting there, my love! In today’s episode, I invite Ashleigh Wilson, founder & CEO of AuditMate and […]

Top Three Mistakes to Avoid When Managing Elevators

Top Three Mistakes to Avoid When Managing Elevators

By Sierra Stonich   If you are a property owner or manager whose portfolio includes properties with elevators and/or escalators, you have most likely experienced some level of frustration with your maintenance, repairs, invoices, or your contract, and if you haven’t – consider yourself lucky!  While it’s true that elevators are dynamic pieces of equipment […]

Women Thriving in Buisness Podcast

Women Thriving in Buisness Podcast

Getting What You Pay For – Business and Life Lessons   In any business agreement, it is vital that you have a legal document that states the system of rules or procedures that will happen within a deal. But many entrepreneurs, companies, or businesses don’t really understand their contracts, and because of this, they are […]

Or CEO on Wings of Inspired Business Podcast

Or CEO on Wings of Inspired Business Podcast

681 ASHLEIGH WILSON: ELEVATOR PITCH How to Learn to Ask For Help and Mentorship Do you ask for help when you need it? Or is there something that stops you from reaching out to someone who has already accomplished something you are trying to achieve? All too often founders can make the mistake of thinking they […]

The Founders Live Podcast With AuditMate CEO Ashleigh Wilson

The Founders Live Podcast With AuditMate CEO Ashleigh Wilson

Nick Hughes is joined by Ashleigh Wilson, Founder and CEO Auditmate from San Francisco. AuditMate has raised over 2.5 Million in funding and is managing hundreds of elevator portfolios for clients like Nuveen, CBRE, JLL, Stanford Health, and more.  Ashleigh is on a mission to educate and empower building owners and managers to get the […]

Getting a Handle on Your Elevator Maintenance Contracts

Getting a Handle on Your Elevator Maintenance Contracts

  By Diane Rawson     It has happened to the best property managers: You forgot or didn’t know that an elevator maintenance contract term was ending and didn’t send a timely cancellation notice. Most elevator maintenance contracts are long-term agreements that have automatic renewal terms. Missing a contractually required cancellation notice period can lead […]

AuditMate CEO on Shock Your Potential Pod cast

Own Your ”I Don’t Know” – Ashleigh Wilson “I have learnt to become a leader and not a boss, and how to get others just as invested in my vision, as I am.”  Ashleigh Wilson A key trait of successful entrepreneurs is self-awareness. It is only after they have had an understanding of their strengths […]

So, You Need an Elevator Modernization (MOD) – Now What?

So, You Need an Elevator Modernization (MOD) – Now What?

Sierra Stonich Perhaps you’ve recently received an Elevator Modernization (MOD) proposal from your service vendor. Possibly your equipment is having frequent breakdowns or has been shut down, and the parts to repair are obsolete, or soon will be. Or maybe, your equipment has simply reached the end of its life expectancy. The bottom line is […]

AuditMate’s Top 5 Tips for Negotiating Your Elevator Maintenance Contract

AuditMate’s Top 5 Tips for Negotiating Your Elevator Maintenance Contract

Many savvy elevator owners and managers make a practice of negotiating their elevator contracts to secure the best pricing and service.  If you are new to negotiating elevator maintenance contracts terms, have no fear!  Here are AuditMate’s Top 5 Negotiation Tips: Request Standard Maintenance Frequency Intervals – try to avoid contract language stipulating vague “periodic” […]

AuditMate and Your Vendor Relationship

AuditMate and Your Vendor Relationship

Sierra Stonich At the outset of my facilities maintenance career, my elevator vendor was my favorite vendor. From the technician, to the sales representative, to the superintendent and the office staff – dealing with my vendor was fun, and they were all people I looked forward to working with.  If someone had told me I […]

Seeking Value in Your Elevator Maintenance Contract

Seeking Value in Your Elevator Maintenance Contract

Seeking Value in Your Elevator Maintenance Contract   Many people assume that all elevator service is the same and that selecting the lowest price is the obvious way to go.  Nothing could be further from the truth.  If you choose your maintenance vendor on price alone, you miss the opportunity to obtain real value and […]

I have an elevator inspection report; now what?

I have an elevator inspection report; now what?

Code Authority Inspections Unfortunately, every jurisdiction handles elevator inspections and elevator inspection reports differently. As a result, this is an area that can cause a lot of confusion for elevator owners about how to make sure they are in compliance and that they are following the proper steps. Today, we will focus on what should […]

AuditMate CARES About Your Elevator Service & Budget

AuditMate CARES About Your Elevator Service & Budget

Elevator service contracts are confusing, it’s them, not you. Did you know, customers are only receiving an average of 50% of the elevator services they are paying for? This is largely due to the confusing, vague elevator service contracts and time required to manage an elevator vendor. You likely wouldn’t try to complete your taxes […]

AuditMate’s Elevator Service Contracts Keep you Safe!

AuditMate’s Elevator Service Contracts Keep you Safe!

Elevator service contracts are built to be confusing, but not AuditMate’s SAFE service agreements. Elevator industry contracts are designed to protect the vendor and are riddled with vague, squishy language with respect to maintenance frequency, work hours, response times, and coverage. What does “periodic” maintenance mean? What does obsolescence include? Whatever your vendor says they […]

The Old School

The Old School

Man, I’ll tell you that the old school ways were great but were they better? NO WAY, NO HOW! I am an old-school guy. Ask anyone who knows me. I Wash my truck in the driveway Saturday mornings; I read the (printed) newspaper every day; I even change my own oil. Yup, I’m that guy. […]

New Heights: The Elevator SaaS That’s On The Rise

New Heights: The Elevator SaaS That’s On The Rise

New Heights: The Elevator SaaS That’s On The Rise Author: Zain JafferSource: https://zain-ventures.com/auditmate-elevator-saas-on-the-rise/ Roughly 4 years ago, the New York City Department of Buildings released an interactive map of every single elevator in the city—84,000 as of 2018. In the interactive view, the elevators populate the map like lights on a city skyline; in America’s […]

CHOOSING THE RIGHT COMPANY FOR THE JOB

CHOOSING THE RIGHT COMPANY FOR THE JOB

CHOOSING THE RIGHT COMPANY FOR THE JOB What is the best way to evaluate a potential elevator/escalator service provider? Do you consider size, route density in your area, quality and expertise of the technicians, and responsiveness to callbacks? All these things are relevant, but let me give you my criteria for evaluating a potential elevator […]

Trust can be costly and dangerous 

Trust can be costly and dangerous 

Trust can be costly and dangerous  I want to talk a bit about why what we do at AuditMate is so important and why our service pays for itself both in the short term and long term.  We audit what happens on your vertical transportation equipment. We audit when they work on the equipment. We […]

Communication is a big deal

Communication is a big deal

Communication is a big deal Many years ago, when I went from the field to the office I worked as an account manager for a couple of years. My boss at the time said something that stuck with me my entire career, “take care of the business you have, and you won’t have to go […]

Destination Dispatch Technology is Great (but buyer beware)

Destination Dispatch Technology is Great (but buyer beware)

I am a big fan of new elevator technology, I love seeing all the new gadgets, tools, apps, etc., and how they can make life a bit easier by streamlining a process or solving a problem, as it relates to vertical transportation. Recently I have been working with clients to solve some contract problems where […]

The Definition of CUSTOMER SERVICE: not Webster’s, but Joe’s

The Definition of CUSTOMER SERVICE: not Webster’s, but Joe’s

“The act of advocating for a customer” is customer service.   Just do the right thing in every aspect of your contractual, moral, and partnership obligations. This is not hard.  This is not a calculus problem we need to solve.  DO THE RIGHT THING for the clients who are willing to spend their dollars with […]

Reading the Tea Leaves

Reading the Tea Leaves

One piece of what AuditMate does for our clients is take all the data from the elevator vendor along with information passed on by the client and turn it into useful information so that our customers can make informed decisions regarding their Vertical Transportation portfolio. But here is the catch: you must be able to […]

The “MAINTENANCE VISIT”

The “MAINTENANCE VISIT”

When I was in the field every service mechanic carried a toolbox, tool bag, etc with them, wherever they went. Later in my career when I was managing more than 50 technicians, I would take a couple of days per quarter and do a ride-along with my service techs. I would pick out a top […]

5 Tips to Managing your Elevator Contract During COVID-19

5 Tips to Managing your Elevator Contract During COVID-19

5 Tips to Managing your Elevator Contract During COVID-19 Contract Insights from Auditmate’s CEO COVID-19 has greatly impacted our lives, personally and professionally. With Shelter in Place orders, many buildings are closed or operating at low occupancy rates. What does this mean for your elevator contract?  On March 23rd, the Elevator Union signed a temporary […]

Tips for Evaluating an Elevator Repair Proposal

Tips for Evaluating an Elevator Repair Proposal

Tips for Evaluating Your Elevator Repair Proposal No doubt, receiving a repair proposal can result in sticker shock. According to Forbes 20 High Paying Blue-Collar Jobs, elevator installers and technicians top the charts as the highest-paid tradespeople. Plus, many of the repairs require two people, which doubles the cost! Like elevator maintenance contracts, elevator repair and […]

Elevator Maintenance Plans: What are Elevator and Escalator Strategies?

Elevator Maintenance Plans: What are Elevator and Escalator Strategies?

Elevator Maintenance Plans: Why are Elevator and Escalator Strategies Important? Simply stated, an elevator and escalator strategy is a detailed plan to proactively inspect, maintain, manage, audit, and upgrade elevators and escalators. Why do I need an Elevator and Escalator Strategy? The intention of an elevator and escalator strategy, or elevator maintenance plan, is to: […]

AuditMate’s Elevator Maintenance Contracts Keep you Safe!

AuditMate’s Elevator Maintenance Contracts Keep you Safe!

Elevator maintenance contracts are built to be confusing, but not AuditMate’s SAFE Maintenance agreements. Elevator industry contracts are designed to protect the vendor and are riddled with vague, squishy language with respect to maintenance frequency, work hours, response times, and coverage. What does “periodic” maintenance mean? What does obsolescence include? Whatever your vendor says they […]

AuditMate CARES about your elevator & budget

AuditMate CARES about your elevator & budget

Elevator contracts are confusing, it’s them, not you. Did you know, customers are only receiving an average of 50% of the elevator services they are paying for? This is largely due to the confusing, vague contracts and time required to manage an elevator vendor. You likely wouldn’t try to complete your taxes alone, so why […]

Busting the budget

Busting the budget

by Auditmate COO Joe Stumph Auditmate can streamline the budgeting process and limit your exposure to unforeseen vertical transportation spending. Imagine you are three months into your budget year and the elevator service provider tells you the elevator is down because the broken parts are obsolete and they are unable to get the unit going […]

How and When To Prepare Your Elevators For Hurricane Season

How and When To Prepare Your Elevators For Hurricane Season

Your building elevators are especially vulnerable during any storm, and even more so during a hurricane. This article will discuss hurricane preparedness, as well as what to do once the storm has passed. We suggest doing pre-storm season preparations at the beginning of August, but even if that date has passed, the most important thing […]

Let’s Talk Asset Protection

Let’s Talk Asset Protection

Let’s Talk Asset Protection by Joe Stumph Cars, trains, planes, homes, elevators, and escalators are all assets — and to protect these assets, we must maintain them.

Managing Elevator Maintenance and Costs

Managing Elevator Maintenance and Costs

Elevator Maintenance Management: Contract Tips with AuditMate COO Joe Stumph Avoiding elevator maintenance can be costly.  If you don’t rotate the tires of your car, you’ll have to replace them sooner rather than later. And the same is true for elevators. No matter the elevator type—hydraulic or traction, old or new—all machines need consistent maintenance. […]

A New World for Vertical Transportation:  Tips for Keeping Your Elevators Safe

A New World for Vertical Transportation:  Tips for Keeping Your Elevators Safe

A New World for Vertical Transportation: Tips for Keeping Your Elevators Safe Author: Andrea Arceneaux, VP of Technical Operations and Support, AuditMate With COVID-19 requiring all of us to social distance, vertical transportation needs have also changed. Here are a few things to consider to keep your elevators safe and ready for the general public […]

Tips for Evaluating Your Repair Proposal

Tips for Evaluating Your Repair Proposal

Tips for Evaluating Your Elevator Repair Proposal No doubt, receiving a repair proposal can result in sticker shock. According to Forbes 20 High Paying Blue-Collar Jobs, elevator installers and technicians top the charts as the highest-paid tradespeople. Plus, many of the repairs require two people, which doubles the cost! Like elevator maintenance contracts, elevator repair and […]

5 Tips to Managing your Elevator Contract During COVID-19

5 Tips to Managing your Elevator Contract During COVID-19

5 Tips to Managing your Elevator Contract During COVID-19 Contract Insights from Auditmate’s CEO COVID-19 has greatly impacted our lives, personally and professionally. With Shelter in Place orders, many buildings are closed or operating at low occupancy rates. What does this mean for your elevator contract?  On March 23rd, the Elevator Union signed a temporary […]

5 Tips to Heart-Centered Leadership

5 Tips to Heart-Centered Leadership My team and I have been hard at work for months. We are not only launching a first to market software, we are also doing so during COVID-19 quarantine. Like many startups, we are tirelessly working in secret to take an industry by storm. There are pros and cons by […]

Skip to content